Privacy Policy

PRIVACY POLICY

1. General Information

We are pleased that you are visiting our website and appreciate your interest in Veloura Studios. Protecting your personal data is important to us.

Personal data refers to any information that can identify you personally.

The data controller responsible for processing personal data on this website is:

Veloura Studios
Email: info@shopvelourastudios.com

2. Data Collection When Visiting Our Website

When you visit our website without registering or providing personal data, we automatically collect certain technical data through your browser:

  • Pages visited
  • Date and time of access
  • Browser type and version
  • Operating system
  • Referrer URL
  • IP address (anonymized where possible)

This data is used to ensure the stability and functionality of our website.

3. Cookies

We use cookies to improve your browsing experience and enable certain website functions.

Cookies are small text files stored on your device. Some cookies are deleted after your session, while others remain stored to recognize your browser on future visits.

You can manage or disable cookies in your browser settings at any time.

Please note: disabling cookies may affect website functionality.

4. Contacting Us

If you contact us via email or contact forms, we collect the data you provide to respond to your request.

This data is used solely for communication purposes and is deleted once your inquiry has been resolved, unless legal obligations require otherwise.

5. Customer Accounts & Orders

When placing an order or creating an account, we collect personal data necessary to process your order, such as:

  • Name
  • Address
  • Payment details
  • Email address

Your data is used strictly for order processing and customer service.

6. Marketing & Newsletter

If you subscribe to our newsletter, we will send you updates about our products and offers.

You can unsubscribe at any time using the link in our emails or by contacting us.

7. Payment Processing

We work with secure payment providers such as:

  • PayPal
  • Credit card providers

Your payment data is securely processed by these providers and only used for transaction purposes.

8. Order Fulfillment

To deliver your order, we may share your data with shipping partners.

This includes necessary information such as your name and address.

9. Analytics & Marketing Tools

We may use tools such as:

  • Google Analytics
  • Advertising platforms (e.g., Meta, Google Ads)

These tools help us understand user behavior and improve our website and marketing efforts.

You can opt out of tracking through your browser settings.

10. Social Media

Our website may include links to platforms such as:

  • Instagram
  • Facebook

When interacting with these platforms, their own privacy policies apply.

11. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to data processing
  • Withdraw consent at any time

 

To exercise your rights, contact us at:

info@shopvelourastudios.com

12. Data Retention

We store your data only as long as necessary for:

  • Order processing
  • Legal obligations
  • Business operations

After that, your data will be deleted.

13. Contact

If you have any questions about this Privacy Policy or your data, please contact us:

info@shopvelourastudios.com